The best delivery experience for your customers
Have your routes been created? Then it's time to inform your customers what time you expect to arrive at their doorstep. RouteLogic offers the option of informing your customers by SMS and/or e-mail. Thanks to the unique algorithm, we can predict a realistic arrival time accurate to 15 minutes.
Through good communication with your customer, you avoid ambiguities and create a 5-star delivery experience.
No more uncertainties for customers
Your customers receive a link to the track and trace page when notifications are sent. On this page, they can see the driver's location and what time he will arrive at their place. The arrival time is updated automatically.
Your customers also easily provide delivery instructions. A parcel can be delivered in person, deposited at the door or they choose delivery to their neighbours. Has the parcel been delivered? Then you can clearly indicate where you dropped it with a photo and message.
Inform your customers
RouteLogic makes it easy for you to keep customers well informed.
Send a message as soon as you have planned the route and share the expected arrival time. On the day of delivery, when you start the route, you can send another message with an arrival time updated to the current situation. Are you already driving electric? With RouteLogic, you also communicate this to your customers. Customers appreciate sustainable delivery.
Things can always go wrong unexpectedly when driving routes. You can set the number of minutes after which customers are automatically informed.
What other opportunities do we offer you?
- At the touch of a button, your driver calls the customer
- Live location allows customers to see how far along the route the driver is
- Communicate sustainable (electric) delivery with your customers
- Send automatic updates with new arrival times in case of delays
- Place special messages on the track and trace page
- Determine the content of all messages you can send to customers
- Inform customers at route start, during and at delivery
- Ask customers for feedback how their delivery experience has been
- Have the Track & Trace page automatically in the customer's language (Dutch or English)
There is more
Plan faster and more efficient routes
Clarity for all your drivers
