Gebo Gelato realizes savings and ultimate delivery experience. Wondering how they do it? Then read the blog about our collaboration here.
The challenge: growing fast and still delivering on time
At Gebo Gelato, a company specializing in delicious ice cream creations, they face a unique logistical challenge. Robin Bal, logistics manager at Gebo Gelato, explains how they tackled this challenge with RouteLogic and took their delivery to the next level.
At Gebo Gelato, customers can order until 4 p.m. The challenge? Making sure the orders arrive in Friesland on time so customers can enjoy their ice cream the same day. This required efficiencies in their delivery process.
The route problem
Previously, the logistics manager at Gebo Gelato spent 1 to 1.5 hours every day making piles of orders based on the number of orders and classifying them by counties. This manual process quickly became too time-consuming and inefficient, especially as the company grew and crowds increased.
To overcome this challenge, Gebo Gelato switched to RouteLogic. The integration with their accounting program Exact went smoothly and RouteLogic took all the work off their hands.
Efficiency in route planning
Robin says: “With one push of a button, I can optimize our routes. A final check I then do ensures that I can create perfect routes.” This saves him hours of work every day and makes the process much less stressful.
Favorite Functions
Bart, one of the drivers at Gebo Gelato, emphasizes the convenience of the driver app: “We navigate via the driver app - it saves a lot of work. No more need for a separate navigation.” At the touch of a button, drivers have the correct addresses and can navigate directly.
In addition, customers know exactly what time to expect their order thanks to clear time slots and communication. Customers can even rate the driver, which provides fun customer loyalty and valuable feedback.
Results
Since implementing RouteLogic, Gebo Gelato has saved at least 50 hours per week. Stress has been reduced, service has improved, and the company is ready for further growth.
Robin concludes, “I would definitely recommend RouteLogic for growing companies. The service is good and it saves us a lot of time.”
Gebo Gelato has significantly improved their delivery process with the help of RouteLogic. The smart route optimization software saves them time, reduces stress, and provides their customers with an excellent delivery experience.
Would you also like to know how RouteLogic can help your business? Request a free demo and discover the benefits!
Gebo Gelato tells more about the collaboration with RouteLogic in the video below
