In today's fast-paced and busy world we live in, people have less and less time to perform personal tasks, such as grocery shopping or package pickup. Delivery services have therefore become enormously popular in recent years. However, traditional delivery services have a drawback: they deliver packages within a wide time frame, which means recipients have to plan their day around delivery. Fortunately, there is now a solution to this problem: specific time period leasing. What if you communicate that the delivery person will be at the door between 10;30 - 11;30? Would this make for a better customer experience? In this article, we will discuss what the benefits of this are, why it is the new trend and why you should use it as a delivery service.
What is time period delivery?
Time period delivery is a delivery option where customers can select a specific time frame in which they want to receive their packages. This means that customers do not have to plan their day around delivery, but rather delivery is adjusted to fit their schedule. This option is especially useful for people who lead busy lives and have little time to wait for their packages. In addition, you avoid having to take the package back or deliver it again.
Benefits of time period delivery
Time period delivery offers several advantages over traditional delivery options:
1. Customer-friendly
Time period delivery is a customer-friendly option because it gives customers the flexibility to adjust their delivery to their own schedule. This increases the likelihood that the customer will be home and able to take delivery, reducing the number of failed delivery attempts. This reduces stress and provides a better customer experience.
2. Reduces missed deliveries.
Traditional delivery options have a vague time frame, requiring recipients to plan their day around delivery. This can lead to missed deliveries, resulting in additional delays and frustration. With period delivery, customers can schedule exactly when they want to receive their package, reducing the risk of missed deliveries.
3. Efficiency
Time period delivery can also be more efficient for delivery services because they can better plan and optimize their delivery routes. With the use of route planning software you reduce the time and cost of delivering packages, this results in faster deliveries.
Time period delivery and E-commerce
Time period delivery is especially important to the e-commerce industry as customers increasingly store online. Time period delivery allows e-commerce companies to improve the customer experience and compete with other companies that already offer this service. E-commerce companies that offer time period delivery are also more likely to generate repeat purchases because customers are more satisfied with their buying experience.
Time period delivery for delivery services
Time period delivery can also provide benefits for delivery services. Delivery services can optimize their delivery routes and reduce the number of missed deliveries. This results in fewer delays and more efficient deliveries, improving the overall customer experience.
Delivery services can charge consumers an additional fee for time period delivery. Research shows that consumers are willing to pay for time period delivery, however, they consider the price of this more important than the length of the time period and part of the day. Time periods are mainly appreciated by consumers if they are offered free of charge. Consumers prefer a 2-hour time period with delivery in the evening. By using the right route planning software, it is no problem to adjust the route accordingly.
How does period delivery work?
Time period delivery works as follows:
- Customers select a specific time frame during the checkout process when they want to receive their package.
- Delivery services plan and optimize their delivery route to deliver the packages within the selected time frame.
- Delivery services send a notification to the customer to let them know their package is on its way and when it will be delivered.
How do you implement time period delivery?
If you want to implement time period delivery in your delivery service, here are some steps you can follow:
- Choose a route planning software that can help you implement this option in your delivery service. RouteLogic is one of the route planning software where time period delivery is possible. In addition, RouteLogic offers many other options.
- Plan and optimize your delivery route to ensure that packages can be delivered within the chosen time periods.
- Inform customers about the status of their packages and when they will be delivered.
Time period delivery with RouteLogic
How do you easily schedule period delivery with RouteLogic? You link RouteLogic to your CRM or ERP package or web shop and your orders are automatically read in. RouteLogic calculates the most efficient route for you in seconds!
Conclusion
Dedicated time period delivery is the solution and offers several benefits for both customers and delivery services. It is a customer-friendly option that improves the overall customer experience and reduces missed deliveries. Moreover, time period delivery can increase the efficiency of delivery services and reduce delivery costs. If you run a delivery service, it's worth considering offering time period delivery as an option to give your customers a better experience and compete in the market.
