Bakery Schuld
With multiple stores and an online shop, Bakery Schuld is no stranger to the bakery world. All products produced by Bakery Schuld are delivered using their own fleet of vehicles. Delivery to individuals, their own stores, and to professional customers (including retail and hospitality) consumes a significant amount of time. The planning of routes, printing packing slips for drivers, and informing the customer all involve a considerable amount of manual work.
In addition, the bakery sector faces significant challenges:
- Reducing food waste
- Reducing energy consumption
- Improving work processes
- Reducing unnecessary night hours
Bakery Schuld has taken the lead in addressing these challenges on various fronts. Owner Jan-Aart Schuld has always had a strong desire to automate wherever possible. "Together with RouteLogic and Marti Orbak, we've succeeded in automating our process," says Jan-Aart Schuld, the owner of Bakery Schuld.
Efficient Work Processes Lead to Savings and Well-Informed Customers
Collaboration between RouteLogic, Marti Orbak, and Schuld
The story of Bakery Schuld is a great example of the changes possible with RouteLogic and Marti Orbak. They have not only reduced the need for nighttime baking but have also optimized the entire delivery service.
By quickly planning routes, Bakery Schuld can schedule a second delivery moment in a day. They will now have a morning route and an afternoon route. This allows bakers to start baking later, providing fresh bread throughout the day and reducing workload pressure on the bakers.
"Together with RouteLogic and Marti Orbak, we've managed to save more than 30% of our time," says Jan-Aart Schuld, the owner of Bakery Schuld.
Customers now receive accurate information about expected delivery times, increasing their satisfaction and trust in the bakery.
Thanks to the integration between RouteLogic and Marti Orbak's bakery software, this innovation becomes even more appealing. Orders can be easily imported, and the route sequence can be exported so that packing slips can be printed in order. This ensures a seamless process.
Step into the Future
If you're ready to leave the night behind and take advantage of all the benefits of RouteLogic, contact them. Are you ready for the bakery of the future?
No more printing packing slips and preparing them for production and drivers with a lot of manual work? Bakery Schuld has stopped doing that. Automating is a must for bakers too. Bakery Schuld understands that like no other.
How Automation Gets Bakers Out of the Night, Using Smart Software Like RouteLogic
With the help of smart software like RouteLogic, we see a remarkable shift in the bakery industry. This software provides bakeries with the ability to plan more efficient delivery routes while improving their customer service. This has brought about a chain reaction of benefits that eliminates the need for night baking.
Moreover, automation brings even more benefits:
- Improved work pressure as we can produce with less time pressure
- Increased revenue due to a second delivery moment per day
- Significantly fewer returns because you inform your customers well
Bakery Schuld as a Trendsetter
An Optimal Delivery Experience for the Customer
Delivering a perfect product to the customer without damage and at the agreed time is the mission of Tuinplantenwinkel. However, these products are fragile, so the plants need to be securely and neatly packaged. They are then delivered carefully to the customer, even to the garden, without damage.
Sending products using a parcel service caused a lot of stress and uncertainty. Packages didn't arrive, were damaged, or it was completely unclear when the delivery would arrive. For this reason, Tuinplantenwinkel.nl chose to handle deliveries themselves, providing complete control over the customer journey, especially the last mile delivery.
In addition to delivering a perfect product, more is required for the ultimate delivery experience. Tuinplantenwinkel wants to provide customers with real-time information about delivery, such as track and trace. To achieve this, Tuinplantenwinkel went in search of route planning software to support them.
Search for a Tool That Meets the Requirements
Various tools were extensively tested in the search, Tuinplantenwinkel explains.
"Initially, we partnered with another provider with similar software. Unfortunately, we had to stop this after six months. The provider didn't keep their promises, the software didn't function as promised, and it wasn't stable, causing the system to crash. If there's anything you don't want, it's these issues. Routes often failed when the driver was en route or when the customer wanted to view the track and trace; this caused us a lot of stress, questions, and negative reviews," says Marc Neutkens, Founder of Tuinplantenwinkel.nl.
Subsequently, Tuinplantenwinkel went back to find a suitable partner. To achieve the ultimate customer experience, they now know exactly what the software needs to be successful. In this search, they found RouteLogic. And that has been a good move! Marc Neutkens (owner) and Patrick Berendsen (planner) of Tuinplantenwinkel.nl say that the limitations are a thing of the past.
"Providing the ultimate customer experience has become a reality, and we are very happy with that! RouteLogic is constantly evolving, and they collaborate with us."
- Marc Neutkens, Founder of Tuinplantenwinkel.nl
They share their experience with this collaboration in the video below:
