The situation of Intratuin
Intratruin is the place for garden products, decoration for in and around the house and pet care. These products can be admired in several physical shops throughout the Netherlands, as well as online in the webshop.
To enable the ordering and delivery process of the products from the webshop, Intratuin was forced to think about smart logistic solutions. Especially for during transport.
After all, products like plants, shrubs, garden furniture or designer lamps are complex goods to deliver. Not only do they deviate from standard parcel dimensions. Plants can also fall over during transport, for instance, which affects quality.
The challenge
In its search for the right way to transport its products, Intratuin came across the option of organising logistics in house. Instead of outsourcing it.
The options offered by PostNL and other delivery services were too limited, so they turned to their own form of logistics. With advantages. Indeed, delivering directly to the customer makes it possible to provide service right to the door.
Intratuin has its own vehicles and drivers. Only an efficient and smart solution for actually making the schedules was missing. Via Google, they came across RouteLogic and after a demo, they were convinced.
The solution
Talking to RouteLogic, Intratuin informed us that the customer must always be at the centre of the delivery process. That is why they want short lines of communication with the customer. That way, every stakeholder is aware of the same and the most up-to-date information.
Daily optimal delivery route planning as a result
An automated ordering and delivery process from the webshop is a reality. Every day, Intratuin plans its optimale delivery routes via RouteLogic to deliver the orders to the end customer. On time and with the right information. Intratuin saves time and aims for an optimal score in customer-friendliness. RouteLogic is proud to contribute to this.
